Terms and Conditions
By placing an order with Wholistic Body Odyssey, you are agreeing to all of the below terms and policies. To run as efficiently as possible, there are no exceptions to any of these policies.
All of our products and pricing is listed online. We do not have a catalog. All prices listed are our lowest prices.
We accept all orders and do not have a minimum order requirement.
Please be sure to do a final check of your order before submitting. Sorry, but once a product order is placed, it cannot be changed. This helps to ensure we ship you your correct products and limits the potential for errors.
When setting up your account/placing your order, please ENSURE YOU GAVE US THE CORRECT SHIPPING ADDRESS (please, no PO boxes for shipping - UPS does not deliver to PO Boxes). We ARE NOT responsible for the cost to reroute or reship orders sent to "ship to" addresses that are incorrect. It will be the responsibility of the customer to pay any fees charged by UPS to reroute a package to the correct address. If a package is returned to Candle Odyssey due to issues with the ship to address, we will either (1) refund the customer the product cost only less a 15% restocking fee or (2) the customer may opt to pay again for the shipping, and we can reship the item.
You will receive an email with a tracking number for your order once it has shipped.
We guarantee that our scented candles will:
- Burn for at least the advertised time on the label.
- The fragrance will last all the way through to the bottom of the candle.
If your candle does not perform to those standards, get a hold of us right away and we will take care of that problem for you.
All content on our website, from descriptions to photos and beyond, is protected by copyright law. Please contact us to request permission prior to using content from our website.
Website Ordering Issues
Please contact us should you encounter and problems ordering from the website. Feel free to contact us if you feel there are ways you can improve the website functionality or its content.